🔒 Privacy Policy
Your privacy is important to us. Learn how we protect your data.
🛡️ Our Commitment to Your Privacy
At KyraChat, we take your privacy seriously. All your conversations are encrypted and your personal data is never sold to third parties.
Information We Collect
Information You Provide
- Account Information: Email address, username, and password
- Profile Data: Any information you choose to add to your profile
- Payment Information: Billing details processed securely by our payment providers
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage Data: How you interact with our Service
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed
- Cookies: Session and preference cookies
How We Use Your Information
| Purpose | Data Used |
|---|---|
| Provide the Service | Account info, usage data |
| Process payments | Billing information |
| Improve our Service | Usage analytics |
| Customer support | Contact information |
| Security & fraud prevention | Log data, device info |
| Legal compliance | As required by law |
Chat Data & AI Interactions
Your conversations with AI characters are:
- Encrypted: Data is encrypted in transit and at rest
- Private: Only you can access your conversation history
- Not sold: We never sell your chat data to third parties
- Used for AI improvement: Anonymized data may be used to improve our AI models
🔐 Your Conversations Are Protected
We use industry-standard encryption to ensure your conversations remain private and secure.
Information Sharing
We do NOT sell your personal information. We may share data with:
- Service Providers: Payment processors, hosting providers (under strict confidentiality)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition
Cookies & Tracking
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Prevent fraud
You can manage cookie preferences in your browser settings. Disabling cookies may affect Service functionality.
Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at team@kyrachat.com
Data Security
We implement robust security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
- Secure data centers
Data Retention
We retain your data for as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Backup copies may be retained for up to 90 days
- Anonymized data may be kept for analytics
- Legal requirements may extend retention periods
International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
Children's Privacy
KyraChat is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.
Questions about your privacy? Contact our Data Protection team at team@kyrachat.com
Last Updated: February 20, 2026